Here you'll find all the latest updates and improvements we've made to the platform. If you have any questions, feel free to reach out to our support team at support@pult.com
You can now assign a kiosk to multiple office locations at once, so a single check-in iPad can serve visitors across different groups or floors within the same building.
Previously, each kiosk was tied to one specific office. Visitors invited under a different office couldn't find themselves on that kiosk — even if they were physically in the same location. This made it impossible to run a single check-in point for an entire site.
With this update, you can select multiple offices when setting up a kiosk. Any visitor belonging to one of those offices will now be findable at that shared check-in point.
When you select an office location, the parking lot section now automatically updates to show the matching parking lot for that location — no extra steps needed.
If a match is found, the parking map loads right away. You can still override this and pick a different parking lot manually if needed. If no parking lot exists for your selected office, the section will clearly indicate that none is available.
Switching to a different office location will reset the parking selection and re-run the matching automatically.
New concept — Presence Locations: The Presence Settings page now includes a new Presence Locations tab. This replaces what was previously known as "office location" for presence-related purposes.
Clearer separation of concerns: The old "office location" concept has been split into two distinct entities:
Locations (formerly office locations) — editable from the Desk Management page and can now be assigned to offices.
Presence Locations — carry all presence-specific configuration (e.g. IP ranges), and are managed from the Presence Settings page.
Link presence locations to offices: When editing an office, you can now associate a Presence Location with it. This enables more precise auto check-in behaviour — bookings are only confirmed when the detected presence location matches the office associated with the booking.
New dashboard page: A dedicated page in the dashboard now lets admins monitor Pult Agent deployments, track utilization, and review related metrics at a glance.
We've shipped a major round of improvements to Visitor Management, covering everything from how visitors are invited to how they check in — plus several quality-of-life fixes for admins.
Redesigned Visitor Invite Flow
Inviting a visitor has been completely reworked. Hosts can now provide richer information when sending an invite, including:
Visitor type — choose from configurable types (e.g. Standard Visitor, Recruiting, Contractor) so the right questionnaire and flow is automatically applied to each guest.
Internal notes — add context about the visit that's only visible to admins in the Pult dashboard.
Invite on behalf of others — assistants and office managers can now invite guests on behalf of a different host by selecting them from a dropdown.
Email is optional — an email address is no longer required to make a booking. Note that as a result, desk booking for a visitor is only available when an email address is provided.
Other improvements to the invite flow:
Location Filter — Bookings can be filtered by location.
Search for past guests — a new search bar lets hosts quickly find and select previously invited visitors. Search by name, surname, email or company
Pre-fill from past visits — selecting a past guest automatically pre-fills their details, so repeat invites take just a few seconds.
Easier booking edits — existing bookings can now be edited directly, without having to cancel and recreate them.
Visitor Types
— a brand new feature that gives admins fine-grained control over the check-in experience for different kinds of visitors. Create visitor types (e.g. Standard Visitor, Contractor, Recruiting) and link specific check-in flows to each one. This is particularly powerful for scenarios like:
Serving questionnaires in different languages for international visitors
Including or excluding an NDA signing step depending on the visitor type
How it works:
Create a visitor type, then link the relevant flows to it.
When a visitor checks in, they'll be presented with a choice of flows — and admins control what each option is called, so the labels shown to visitors are fully customisable.
This is what Visitors will see in the example of language selection:
Faster Check-In
Check-In No Longer Requires an Email
Visitors no longer need to provide an email address to check in.
Kiosk Language Selection
Hosts and reception teams can now set their preferred language for the Kiosk check-in experience. Choose between:
🇬🇧 English
🇩🇪 German (Deutsch)
Once configured, the entire visitor-facing check-in flow — including prompts, instructions, and confirmation messages — will display in the selected language, ensuring a seamless and consistent experience for your guests
QR Code Check-In
Visitors can now be checked in via a personal QR code — a much faster option when large groups arrive at once. This can be configured by kiosk, and will not automatically be applied to all.
Admin Dashboard Updates
The Visitor Management dashboard has been refreshed with improvements for admins:
Quick invite tab — invite a guest directly from the dashboard without navigating away.
Internal notes — add and view visit notes from the dashboard view.
Have feedback on these features? Reach out to your account manager or contact our support team.
Customers can now configure multiple booking confirmations to better support split-shift workflows. Previously, a single confirmation applied to all bookings, causing problems for afternoon-shift users.
With this update, the following can be configured under Settings → Notifications → Booking Confirmation:
Deadlines — Set one or more times at which unconfirmed bookings are automatically cancelled. Each deadline only affects bookings whose time slot has already started by that time, so afternoon bookings aren't cancelled by a morning deadline.
Half-day start times — Define when the first and second half of the day begin. This ensures deadlines are applied to the right bookings — deadlines before the second-half start time will only cancel first-half and whole-day bookings.
Grace period — Bookings created shortly before a deadline are given a buffer (in minutes) and protected until the next deadline. This prevents bookings from being immediately cancelled when created close to a cutoff, and gives Presence automation time to auto-confirm them.
Finding the right desk just got faster. You can now search for desks directly within the PULT, making it easier to locate available spaces by name without manually browsing through your floorplan. This is especially useful in larger offices where navigating between zones takes extra time.
The PULT Presence Agent is now officially supported on Linux, expanding compatibility across all major desktop platforms. With this update, the Presence Agent can now run on:
Mac
Windows (PC)
Linux
This improvement allows teams using Linux environments to take full advantage of presence detection and workspace automation powered by PULT.
