Customers can now configure multiple booking confirmations to better support split-shift workflows. Previously, a single confirmation applied to all bookings, causing problems for afternoon-shift users.
With this update, the following can be configured under Settings → Notifications → Booking Confirmation:
- Deadlines — Set one or more times at which unconfirmed bookings are automatically cancelled. Each deadline only affects bookings whose time slot has already started by that time, so afternoon bookings aren't cancelled by a morning deadline.
- Half-day start times — Define when the first and second half of the day begin. This ensures deadlines are applied to the right bookings — deadlines before the second-half start time will only cancel first-half and whole-day bookings.
- Grace period — Bookings created shortly before a deadline are given a buffer (in minutes) and protected until the next deadline. This prevents bookings from being immediately cancelled when created close to a cutoff, and gives Presence automation time to auto-confirm them.











