New dashboard page: A dedicated page in the dashboard now lets admins monitor Pult Agent deployments, track utilization, and review related metrics at a glance.

We've shipped a major round of improvements to Visitor Management, covering everything from how visitors are invited to how they check in — plus several quality-of-life fixes for admins.

Redesigned Visitor Invite Flow

Inviting a visitor has been completely reworked. Hosts can now provide richer information when sending an invite, including:

• Visitor type — choose from configurable types (e.g. Standard Visitor, Recruiting, Contractor) so the right questionnaire and flow is automatically applied to each guest.
• Internal notes — add context about the visit that's only visible to admins in the Pult dashboard.
• Invite on behalf of others — assistants and office managers can now invite guests on behalf of a different host by selecting them from a dropdown.
• Email is optional — an email address is no longer required to make a booking. Note that as a result, desk booking for a visitor is only available when an email address is provided.

Other improvements to the invite flow:

• Location Filter — Bookings can be filtered by location.
• Search for past guests — a new search bar lets hosts quickly find and select previously invited visitors. Search by name, surname, email or company
• Pre-fill from past visits — selecting a past guest automatically pre-fills their details, so repeat invites take just a few seconds.
• Easier booking edits — existing bookings can now be edited directly, without having to cancel and recreate them.

Visitor Types

— a brand new feature that gives admins fine-grained control over the check-in experience for different kinds of visitors. Create visitor types (e.g. Standard Visitor, Contractor, Recruiting) and link specific check-in flows to each one. This is particularly powerful for scenarios like:

• Serving questionnaires in different languages for international visitors
• Including or excluding an NDA signing step depending on the visitor type

How it works:

Create a visitor type, then link the relevant flows to it.

When a visitor checks in, they'll be presented with a choice of flows — and admins control what each option is called, so the labels shown to visitors are fully customisable.

This is what Visitors will see in the example of language selection:

Faster Check-In

Check-In No Longer Requires an Email

Visitors no longer need to provide an email address to check in.

Kiosk Language Selection

Hosts and reception teams can now set their preferred language for the Kiosk check-in experience. Choose between:

• 🇬🇧 English
• 🇩🇪 German (Deutsch)

Once configured, the entire visitor-facing check-in flow — including prompts, instructions, and confirmation messages — will display in the selected language, ensuring a seamless and consistent experience for your guests

QR Code Check-In

Visitors can now be checked in via a personal QR code — a much faster option when large groups arrive at once. This can be configured by kiosk, and will not automatically be applied to all.

 Admin Dashboard Updates

The Visitor Management dashboard has been refreshed with improvements for admins:

• Quick invite tab — invite a guest directly from the dashboard without navigating away.
• Internal notes — add and view visit notes from the dashboard view.

Have feedback on these features? Reach out to your account manager or contact our support team.

Customers can now configure multiple booking confirmations to better support split-shift workflows. Previously, a single confirmation applied to all bookings, causing problems for afternoon-shift users.

With this update, the following can be configured under Settings → Notifications → Booking Confirmation:

1. Deadlines — Set one or more times at which unconfirmed bookings are automatically cancelled. Each deadline only affects bookings whose time slot has already started by that time, so afternoon bookings aren't cancelled by a morning deadline.
2. Half-day start times — Define when the first and second half of the day begin. This ensures deadlines are applied to the right bookings — deadlines before the second-half start time will only cancel first-half and whole-day bookings.
3. Grace period — Bookings created shortly before a deadline are given a buffer (in minutes) and protected until the next deadline. This prevents bookings from being immediately cancelled when created close to a cutoff, and gives Presence automation time to auto-confirm them.

• Improved stability: The agent is now more resilient against spurious sign-outs, reducing unexpected session interruptions.
• Enhanced session compatibility: Better compatibility with the new user session architecture.

Finding the right desk just got faster. You can now search for desks directly within the PULT, making it easier to locate available spaces by name without manually browsing through your floorplan. This is especially useful in larger offices where navigating between zones takes extra time.

The PULT Presence Agent is now officially supported on Linux, expanding compatibility across all major desktop platforms.
With this update, the Presence Agent can now run on:

• Mac
• Windows (PC)
• Linux

This improvement allows teams using Linux environments to take full advantage of presence detection and workspace automation powered by PULT.

Users can now see directly from the Home page who is bringing a dog to the office and who has booked parking for the selected day.

This information is displayed in the Employees navigation bar, shown next to each person’s name for quick visibility.

The indicators are dynamically linked to the currently selected date, ensuring the information always reflects that selected day.

You can now define parking booking limits at a group level, instead of relying on a single global limit.

Booking limits for groups are calculated based on the accumulated bookings of parking spots within the group per day.

This setting is available in Policy Settings, allowing administrators to configure granular booking rules aligned with organizational needs.

Desk booking window can now be configured within Policy Groups. When defined, it overrides the organization-wide booking window settings.

When archiving a floorplan, you now have the option to keep or delete its associated bookings. If retained, bookings will be restored automatically when the floorplan is reactivated.

PULT Admins can now generate fully custom reports using our built-in AI Assistant.

By using the Scheduled Reports feature simply write a prompt describing the report you need, and the AI takes care of the rest. You can define exactly what the report should include and how it’s delivered, all in one place.

With this new feature, Admins can:

Describe report requirements directly in a prompt:

• Specify columns, structure, and output format
• Control anonymization of employee data

Schedule reports to run automatically:

• On a recurring frequency or a specific day of the month At a chosen time of day
• Choose recipients — the report is sent automatically by email

The result? Precise, automated reports tailored exactly to your needs — no manual setup, no repetitive work.

This makes reporting faster, more flexible, and smarter than ever. 🎉

Parking Spot Insights are now available to users for the first time through the PULT AI Assistant. Simply ask the assistant what you need to know to get detailed parking insights directly within PULT—making it easier than ever to find answers and make informed decisions.