Improvements

Admins can now control documents and forms independently for returning visitors. Previously, documents (e.g. NDAs) and forms (e.g. visitor logs) were coupled — if one was shown again on a repeat visit, both were. Now you can configure each separately, so returning visitors only see what's actually needed. For example, skip the NDA on a second visit but still collect the visitor log.

Organizations with large device fleets can now register up to 5,000 MAC addresses — a 5× increase from the previous 1,000-device cap. This means employees with multiple devices (laptops, phones, tablets) are all counted for presence detection without hitting a limit. No action needed — the new limit is already active for all accounts.

The AI Assistant page has been rebuilt! From the moment you log in, you'll now see your most important workplace KPIs in a single Today's Overview panel:

• Office Attendance — how many people are in the office right now
• Hybrid Policy — average office days per week across your company
• Scheduled Reports — what's queued up to be delivered
• Workplace Safety — quick access to the Emergency Export

A Relevant Topics row underneath surfaces shortcuts to Reports, Insights, Meeting Rooms, and Visitors — so you can jump straight from "good afternoon" to action.

Improved readability on iPad kiosk forms and documents. Document pages, signature views, and custom questions in the visitor kiosk now render larger and support zoom.

PULT Presence is no longer Wi-Fi only — it now also detects presence over wired network connections, including LAN cables.

What's new

• Presence detection works whether a device is connected via Wi-Fi or Ethernet/LAN
• No setup changes required — wired connections are recognized automatically

This means more accurate presence data for hybrid teams, hot-desk environments, and anyone who prefers a stable wired connection at their workstation.

Every table rendered in a Scheduled report email is now also attached to the email as a CSV file. This makes it easier to open the data directly in Excel, Google Sheets, or any analysis tool without having to copy values out of the email body.

What's new

• Each table in the email body has a corresponding .csv attachment
• Attachments preserve the same columns, rows, and ordering shown in the email
• No configuration required — this applies automatically to all existing and new scheduled reports

We've launched the Agent Hub — a dedicated space to manage and access all of PULT's AI agents in one place.

Agents are purpose-built to automate complex workplace tasks that previously required manual analysis. The hub gives you a clear overview of what's available, what's active, and what's coming next.

The following agents are available today:

Room Agent — Optimizes office space by automatically identifying inefficient bookings, so your meeting rooms and desks are used as effectively as possible.

Inventory Agent (Beta) — Tracks supply usage by correlating presence data with consumption patterns, giving you a clearer picture of what's being used and when.

You can find the dedicated Agent Hub tab in your Pult dashboard.

Admins can now configure how long visit data is retained under Privacy Settings in the dashboard. Set a retention period in days, after which visits — along with their associated kiosk records and signed documents — are automatically deleted. Leave it unset to keep data indefinitely.

The Rooms Management Page in the Dashboard now includes a search bar and alphabetical sorting, making it easier to find the right room when you have a large number of meeting rooms.

You can now assign a kiosk to multiple office locations at once, so a single check-in iPad can serve visitors across different groups or floors within the same building.

Previously, each kiosk was tied to one specific office. Visitors invited under a different office couldn't find themselves on that kiosk — even if they were physically in the same location. This made it impossible to run a single check-in point for an entire site.

With this update, you can select multiple offices when setting up a kiosk. Any visitor belonging to one of those offices will now be findable at that shared check-in point.

When you select an office location, the parking lot section now automatically updates to show the matching parking lot for that location — no extra steps needed.

If a match is found, the parking map loads right away. You can still override this and pick a different parking lot manually if needed. If no parking lot exists for your selected office, the section will clearly indicate that none is available.

Switching to a different office location will reset the parking selection and re-run the matching automatically.

We've shipped a major round of improvements to Visitor Management, covering everything from how visitors are invited to how they check in — plus several quality-of-life fixes for admins.

Redesigned Visitor Invite Flow

Inviting a visitor has been completely reworked. Hosts can now provide richer information when sending an invite, including:

• Visitor type — choose from configurable types (e.g. Standard Visitor, Recruiting, Contractor) so the right questionnaire and flow is automatically applied to each guest.
• Internal notes — add context about the visit that's only visible to admins in the Pult dashboard.
• Invite on behalf of others — assistants and office managers can now invite guests on behalf of a different host by selecting them from a dropdown.
• Email is optional — an email address is no longer required to make a booking. Note that as a result, desk booking for a visitor is only available when an email address is provided.

Other improvements to the invite flow:

• Location Filter — Bookings can be filtered by location.
• Search for past guests — a new search bar lets hosts quickly find and select previously invited visitors. Search by name, surname, email or company
• Pre-fill from past visits — selecting a past guest automatically pre-fills their details, so repeat invites take just a few seconds.
• Easier booking edits — existing bookings can now be edited directly, without having to cancel and recreate them.

Visitor Types

— a brand new feature that gives admins fine-grained control over the check-in experience for different kinds of visitors. Create visitor types (e.g. Standard Visitor, Contractor, Recruiting) and link specific check-in flows to each one. This is particularly powerful for scenarios like:

• Serving questionnaires in different languages for international visitors
• Including or excluding an NDA signing step depending on the visitor type

How it works:

Create a visitor type, then link the relevant flows to it.

When a visitor checks in, they'll be presented with a choice of flows — and admins control what each option is called, so the labels shown to visitors are fully customisable.

This is what Visitors will see in the example of language selection:

Faster Check-In

Check-In No Longer Requires an Email

Visitors no longer need to provide an email address to check in.

Kiosk Language Selection

Hosts and reception teams can now set their preferred language for the Kiosk check-in experience. Choose between:

• 🇬🇧 English
• 🇩🇪 German (Deutsch)

Once configured, the entire visitor-facing check-in flow — including prompts, instructions, and confirmation messages — will display in the selected language, ensuring a seamless and consistent experience for your guests

QR Code Check-In

Visitors can now be checked in via a personal QR code — a much faster option when large groups arrive at once. This can be configured by kiosk, and will not automatically be applied to all.

 Admin Dashboard Updates

The Visitor Management dashboard has been refreshed with improvements for admins:

• Quick invite tab — invite a guest directly from the dashboard without navigating away.
• Internal notes — add and view visit notes from the dashboard view.

Have feedback on these features? Reach out to your account manager or contact our support team.