Improvements

We’ve improved kiosk email notifications to properly display date and time in your organisation’s timezone.
What’s changed:

• Previously, all timestamps were shown in UTC, which could cause confusion for teams in different timezones.
• Email templates for kiosk check-ins are now timezone-aware, reflecting your organisation’s local time.

This update ensures that all kiosk-related notifications are clear, accurate, and aligned with your local time, reducing misunderstandings and improving usability.

We’ve enhanced the integration between Factorial and PULT to support a wider range of absence categories.

What’s new:

• Absence types can now sync as Remote or Business Trip in addition to the existing Vacation and Sick Day categories.
• More accurate mapping of employee location across systems.

This update ensures smoother workforce management and more complete absence tracking across your Factorial and PULT environments.

We’ve enhanced the Usage Details graph to provide clearer insight into where live Presence data is coming from.
Users can now immediately see whether Presence information is being sourced from the installed PULT Agent or from Wi-Fi–based detection.

What’s improved:

• Added a visible indicator of the active Presence data source
• Improved transparency for troubleshooting and device validation
• More accurate usage insights thanks to clearer data provenance

This update helps ensure users always know how Presence is being detected—bringing more clarity and confidence to your device data.

We’ve introduced improvements to Device Authentication, offering an additional option for validating Presence data.
The PULT Agent can now be installed directly on company laptops, allowing Presence to be tracked securely through the device itself.

💡 Why this matters

Performing this verification step helps you identify unauthorised devices, detect anomalies, and reduce potential security risks.

🚨 Security Notice

Please note that certain device details — including operating system, username, serial number, and location — can be spoofed and should not be fully relied upon.
Only the IP address is considered a reliable indicator.

Before approving any device authentication request, always verify:

• The request time
• The IP address
• That both match expected patterns and devices within your organisation
  

Users can now add not only individual users, but also entire teams or groups when creating Policy Groups.
Once a team or group is added, it will be removed from the dropdown to prevent duplicates, making setup faster and more efficient.

Users can now add Policy Groups when creating or editing Desk Policies.
This enhancement makes it easier to manage permissions and apply consistent rules across multiple user groups.

The PULT Help Center has been fully migrated to Pylon!
 The new platform offers a faster, more reliable, and easier-to-navigate support experience — making it simpler to find answers, guides, and product documentation.

We’ve improved the Average Attendance time selector on the Presence Insights page to highlight Current Week and Last Week. The Current Week reflects attendance from Monday up to today, while Last Week represents the full span from the previous Monday through Sunday. This update makes it easier to compare recent attendance patterns at a glance and quickly identify shifts in team presence over time.

We’ve made the Presence dashboard even more insightful!

You can now view the average weekly attendance per employee across your selected time range. Each tile displays the employee’s name, team, and average attendance, with color-coded visuals that make it easy to see how often each person comes into the office.

This update gives you a clearer picture of attendance patterns to help with planning and team visibility.

The list of offices on the Insights homepage is now automatically sorted alphabetically, making it quicker and easier for admins to find data for specific locations.
No more scrolling through a disorganised list—just scan and select.

Users can now edit office floorplans in archive mode before making changes live. This allows teams to:

• Make updates and layout adjustments privately
• Collaborate on drafts without affecting the published floorplan
• Review and finalize changes before publishing

Once you're ready, simply publish the updated floorplan to make it visible to everyone.

The Desk Restrictions feature has been significantly enhanced to offer greater flexibility and control over workspace access. ✨

What's New:

• 📅 Date Range Selector
  You can now set start and end dates for desk restrictions, allowing for temporary or recurring configurations with ease.
• 🪑 Multiple Desk Selection
  Apply restrictions to multiple desks in a single action — no more repetitive entries for each individual desk.
• 🕑 Partial-Day Restrictions
  When restricting a single day, you can choose to apply the restriction to the full day, first half, or second half, offering greater flexibility for partial-day use cases.
• 👥 Guest Restrictions
  Extend desk restrictions to guests, ensuring consistent access rules for both employees and visitors.

These updates streamline the restriction process and provide greater precision in workspace management.